Top Dogg LLC – FAQ

We provide dog walking, pet sitting, over night care, and drop-in visits for dogs, cats, and small animals.

We service Alexandria, VA. If you’re nearby, we may accommodate depending on timing and distance.

Yes. Each team member completes a certification process to ensure quality and care.

You can book via our website, DM, phone, or email. We’ll confirm availability and set up a meet-and-greet if needed.

Yes, unless it’s dangerous. We adjust walk times for your pet’s safety in extreme conditions.

Absolutely. We handle medications, senior care, and customized routines.

We invoice weekly (Sat night/Sun morning). Cards on file are charged every Sunday, and you’ll receive a receipt.

Yes. One-time or as-needed clients must complete all paper work, have a card on file, and prepay for services. Cancellations result in service credits for future use.

Note: Dog walking and pet sitting are handled by separate departments.

pet sitting booking policy;

• Trips over 4weeks out: Small deposit

• Trips 1 4 weeks out: Full payment required

• Cancellations: Funds become credits in your account for future pet sitting

We need your pet’s vet info, care details, and a card on file before starting services.

Hours of Operation:

Mon–Fri: 9 AM – 7 PM

Weekends: Closed, except for pet sitting

Emergency weekend walks are available at an extra cost (see service page for rates).

Yes, we are fully insured.